At Brunalet (brunalet.com), we strive to provide fast and reliable delivery for all your furniture needs. The following Shipping Policy explains how your orders are processed, shipped, and delivered, and what you can expect during the shipping process.
By placing an order on this website, you agree to the terms outlined below. Please read this policy carefully.
1. Shipping Coverage
1.1 Delivery Area
We proudly offer shipping to all locations within the United States. Currently, we do not support international shipping.
1.2 Contact Information
- Website: Brunalet (brunalet.com)
- Address: 5717 Allee Way, Braselton, GA 30517-6200, United States
- Email: bl@brunalet.com
- Phone: +1 7065783542
- Delivery area: United States
- Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
2. Shipping Fees
2.1 Free Shipping
We are pleased to offer free standard shipping on all orders placed through brunalet.com, with no minimum purchase required.
3. Order Processing Time
3.1 Processing Period
Once an order is placed and payment is confirmed, our team will prepare your order for shipment. Orders are typically processed within 1–3 business days (excluding weekends and holidays).
4. Shipping Method & Delivery Time
4.1 Shipping Method
Orders are shipped via trusted ground shipping carriers. Shipping methods may vary depending on product size, weight, and delivery location.
4.2 Estimated Delivery Time
Most orders are delivered within 3–7 business days after shipment. Delivery times may vary slightly due to factors such as carrier schedules, weather conditions, or peak seasons.
4.3 Delayed Deliveries
If you do not receive your order within the expected time frame, please contact our team at bl@brunalet.com or call +1 7065783542 for assistance. We will do our best to resolve any delays promptly.
5. Order Tracking
5.1 Tracking Your Order
Once your order is shipped, we will send a shipping confirmation email that includes your tracking number and a link to track your order online. You can check your order status at any time using this tracking information.
6. Responsibilities & Disclaimers
6.1 Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please notify us immediately at bl@brunalet.com. Please provide your order number and any relevant details. Our team will assist in resolving the issue, which may include a replacement or a refund, depending on the situation.
6.2 Order Changes & Cancellations
Once an order has been shipped, it cannot be modified or canceled. If you need to make changes, please contact us as soon as possible and we will do our best to accommodate your request.
6.3 Shipping Address Responsibility
Please ensure that all shipping information is accurate and complete when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided at checkout.
If you have any questions regarding this Shipping Policy or your delivery, please feel free to contact us:
- Email: bl@brunalet.com
- Phone: +1 7065783542
- Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
Thank you for choosing Brunalet. Our team looks forward to serving you and ensuring that your furniture arrives safely and on time.